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R8.95 PER SKEIN OF DMC THREAD | Please process all your orders online

FAQ

You can place your order online OR you can email me directly at info@needleworkemporium.co.za

Electronic Transfer, as well as Debit/Credit Card options, are available. Debit and Credit card payments are processed via Payfast. EFT's can be made directly into my bank account. Once your order is confirmed you will receive an automated email with my banking details. You have 24 hours to effect an EFT payment otherwise your order is automatically cancelled.

I use a courier company (Fastway Couriers) to send all parcels within the borders of South Africa.

Most orders can be expected within 2 - 4 working days within the borders of South Africa

Once your payment reflects in my bank account, I will despatch the courier and send you a tracking number which you can track on www.fastway.co.za

At this stage I am only able to supply the South African consumer.

The following items cannot be refunded or exchanged:

  • ALL Threads
  • ALL Patterns
  • ALL Beads
  • ALL Kits

Please ensure that your order is correct BEFORE confirming the purchase. The courier charges for refunded or exchanged items will be for the customer’s account. Returned items MUST be returned via Postnet.